What is the Trezor® Wallet?
The Trezor® Wallet is a category-leading hardware wallet that stores private keys offline so your cryptocurrency remains protected from online threats. A Trezor® hardware device signs transactions on-device, delivering an air-gapped trust anchor while allowing safe interaction with web wallets and the Trezor Suite App.
Start Here: trezor.io/start
New users should begin at trezor.io/start. That official entry point walks you through authentic firmware installation, safe seed generation, and offers the Trezor Suite Download. Follow the exact sequence on trezor.io/start to avoid scams and counterfeit downloads.
Trezor Suite & App
Trezor Suite is the primary desktop/web companion for portfolio viewing, sending/receiving crypto, and firmware updates. The Suite simplifies device management and reduces reliance on browser extensions. Always download the Suite from the official site to guarantee integrity.
Trezor Bridge
Trezor Bridge is a lightweight bridge app that enables secure communication between your Trezor® device and browser-based interfaces. If your browser cannot detect the device, installing or updating the Trezor Bridge Download often resolves the connectivity problem.
Login & Access: Common Issues
Many usage questions relate to Trezor login, Trezor Wallet Login or errors like Trezor Login not working. Remember: Trezor® does not host accounts — access depends on your device PIN and recovery seed. If you are Unable to login Trezor, check USB cables, try a different port, verify the PIN, and confirm Suite or Bridge versions are current.
Troubleshooting: Practical Steps
- Device not recognized: Reinstall Trezor Bridge, restart the browser, and try the desktop Suite.
- Can't verify Trezor Wallet: Ensure firmware and Suite are up to date; avoid third-party mirror sites.
- Error connecting Trezor account: Disable interfering browser extensions, close wallet tabs, and reconnect the device.
- Trezor Suite App not working: Clear app cache or reinstall the Suite from the official download link.
Account Recovery & 2FA Considerations
In case of a lost or damaged device, Trezor Account Recovery relies on your recovery seed (12/24 words). Store this seed offline and never share it. If you used Trezor® to store 2FA seeds, a Trezor 2fa reset will require re-provisioning each service after you restore from the seed — there’s no universal remote reset.
Support & Help Center
When self-help fails, consult the official Trezor Help Center. Use support links only from trezor.io to avoid impersonation. Provide device model, firmware version, OS, and a concise error description when opening support tickets.
Frequently Asked Questions
- Q1: How do I safely start with Trezor®?
- A: Visit trezor.io/start, download the official Suite, initialize the device, and record your recovery seed offline.
- Q2: Why am I unable to login to my Trezor®?
- A: Check the PIN, USB cable, Trezor Bridge status, and ensure firmware and Suite are updated. Try the desktop Suite if the browser fails.
- Q3: Can I recover funds without my device?
- A: Yes — using your recovery phrase on a new Trezor® device or compatible recovery tool will restore access to funds.
- Q4: Is Trezor Bridge necessary?
- A: For browser-based workflows, yes. The Bridge handles secure USB communication; the desktop Suite may not require it.
- Q5: What if Trezor Suite App is not working?
- A: Reinstall the Suite from the official download, clear its cache, and verify your OS meets compatibility requirements.